When a persistent redirect campaign hijacked Nordica Home’s WooCommerce checkout, we delivered a full-spectrum WooCommerce malware removal service, patched the root cause, and rebuilt customer trust in under two weeks.
Nordica Home & Living GmbH is a premium Scandinavian décor retailer serving both consumers and boutique hospitality brands across Europe. Operating from Hamburg with a logistics hub in Bremen, the store runs a heavily customized Flatsome theme, 60+ plugins, and self-managed infrastructure on a Hetzner VPS. As holiday demand picked up, a multi-vector malware infection exploited an outdated upload plugin and spiraled into checkout failures, phishing redirects, and a 40% loss in organic traffic—classic symptoms shop owners search for when they type “WooCommerce redirect hack fix” or “help, my WooCommerce store is hacked.”
With no managed control panel and only a basic UFW firewall, the
internal team spent weeks chasing symptoms. Attackers planted
obfuscated cron jobs, rogue PHP payloads in
/wp-content/uploads/.cache/, and bogus
.htaccess
rules across the filesystem. Every manual cleanup failed—malware
returned within an hour, checkout abandonment jumped to 88%, and
Google flagged the domain for hacked content—pushing Nordica to
look specifically for a WordPress malware cleanup partner that
understands cron-based reinfection.
Our incident response team executed a three-phase plan: eradicate the active compromise, rebuild trust signals, and install layered defenses tailored to Nordica Home’s hybrid B2C/B2B growth strategy.
/etc/cron.d
and user crontab.
sshd_config.
Before Nordica reached us, they cycled through the same search terms we hear every week: “WooCommerce malware removal service,” “WordPress hack repair agency,” “fix WooCommerce checkout redirect,” and “remove cron malware from WordPress.” We design every engagement to answer those urgent intents with clear deliverables, transparent communication, and measurable ROI.
We combined automated scanners with manual forensics to eliminate every malicious payload, ensuring Nordica’s WooCommerce catalog, checkout, and theme files were clean and stable.
Our audit spanned 60+ plugins, PHP-FPM settings, and Nginx policies, cross-referencing guidance from the WordPress Hardening Handbook to close upload, cron, and XML-RPC attack paths.
Redirect payloads in
/wp-content/uploads/.cache/
and malicious cron jobs were neutralized, while Cloudflare rules
and Fail2ban now prevent the brute-force patterns that triggered
the compromise.
If you are recognizing these keywords in your own search history, start with our dedicated WooCommerce maintenance guide, then connect with us for a tailored WordPress security audit that keeps cron reinfection, SEO poisoning, and checkout redirects from returning.
SEO Recovery in 10 days
Organic sessions rebounded to pre-incident highs after we restored clean sitemaps and submitted reconsideration requests, mirroring strategies outlined in our SEO recovery playbook.
Checkout Confidence
Abandonment dropped from 88% to 52% once phishing redirects were eliminated and trust badges were reinstated through Cloudflare + Wordfence monitoring.
Locked Down Infrastructure
New Nginx rules now prevent PHP execution in uploads, while Fail2ban bans repeat offenders and daily malware scans run via cron (monitored, this time, by our team).
Security Retainer
Nordica signed onto our €199/month proactive security plan, receiving monthly reports, emergency response SLAs, and prioritized support during product launches.
“We threw every freelancer we knew at the problem, but the malware always came back. SecureMyStore not only shut the door on the attackers—they mapped out the gaps in our entire security posture and coached our team so we never repeat the same mistakes.”
Anna Falkenberg, Founder & Managing Director
Nordica Home & Living GmbH · Hamburg, Germany
Day 0
Emergency kickoff
Isolated the VPS, disabled cron, initiated full disk + DB
backup, and began forensics on unauthorized scripts in
/uploads/.cache/.
Day 1
Malware neutralized
Removed cron persistence, cleansed WooCommerce templates, and recompiled Nginx with upload directory execution blocks. Checkout flow tested clean.
Day 4
Platform stabilized
Full plugin/theme audit completed, Cloudflare WAF deployed, and Fail2ban thresholds tuned to protect login, XML-RPC, and API endpoints.
Day 10
SEO restored
Google Search Console warnings cleared, clean sitemap resubmitted, and structured data validated. Organic traffic growth resumed.
Day 14
Retainer activated
Signed proactive maintenance agreement including monthly security audits, uptime monitoring, and rapid-response hotline.
Sudden checkout redirects, strange scripts inside
/uploads/, rogue cron entries, or Google “hacked content” warnings are
the most common signals. When Nordica saw organic traffic drop
40% and phishing pop-ups appear, they began searching
specifically for “WooCommerce malware removal service” and
“WordPress hack repair” — the same pain signals you should act
on immediately.
Yes. Our process isolates and deletes hidden cron jobs, rebuilds core files, and hardens Nginx/PHP so the malware cannot respawn. We retained Nordica’s entire WooCommerce catalog and order history while removing every cron backdoor — no replatforming required.
We review plugins, themes, server configuration, backups, and user permissions, then deliver prioritized recommendations. Pairing this audit with our WordPress maintenance plans gives store owners continuous patching, malware scans, and 24/7 emergency support so issues like Nordica’s redirect hack stay resolved for good.
Whether cron backdoors or plugin exploits are keeping your team awake, we specialize in WooCommerce environments that demand both speed and airtight security. Let’s map out your incident response and hardening priorities today.